Your Privacy is Our Core Commitment

At TEFUI Consultancy, we are committed to protecting your privacy and ensuring the security of your personal information. As an Australian-based consultancy specialising in business consulting services, we understand the importance of safeguarding your data with the highest standards of care. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By engaging with TEFUI Consultancy, including visiting our website, contacting us, subscribing to our newsletter, or using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not provide us with your personal information or use our services.

1. What information do we collect?

Personal Data
TEFUI Consultancy provides expert guidance on operations strategy, transformation, and warehouse optimisation. To deliver these services, we may collect limited personal information directly from you when you:
- Register or enquire about our services - Download a resource or report - Subscribe to our mailing list - Attend or express interest in one of our events - Apply to work with or join TEFUI Consultancy - Contact us or interact with our website The data we may collect includes:
- Contact & professional details: name, email address, phone number, company, job title, and industry - Account credentials: username and password (if you create an account) - Website interaction data: pages visited, time spent, and navigation patterns - Device & access information: IP address, browser type, operating system, device identifiers, and referring website - HTTP metadata: server address, domain type (e.g., .com, .au), visit date/time, and search terms used Why we collect personal data
We only collect and use your data for legitimate, clearly defined purposes:
- To fulfil our service agreements with you - To respond to enquiries and deliver requested services - To keep you informed about relevant updates, resources, or services (only if you’ve opted in) - To send mailing list updates (with easy unsubscribe) - To comply with legal and regulatory obligations, including as an employer - For staff and visitor safety during in-person sessions - For website administration, performance monitoring, and security - For internal research and service improvement (anonymised data only) Website analytics are used solely for statistical purposes to improve user experience and site performance. In the rare event of a security incident, access logs may be used to investigate — but are never sold or shared with third parties.

Use and disclosure
Any personal information you provide will only be used for the purpose stated at the time of collection. We do not share, sell, or disclose your data to third parties except:
- Where you have given explicit consent - As required by Australian law (e.g., ATO, ASIC) - With trusted service providers bound by strict confidentiality (e.g., secure email or cloud hosting) How long we keep your data
We retain your personal information only as long as necessary to:
- Deliver and support the services you’ve requested - Meet legal, tax, and audit requirements - Maintain a consistent, high-quality client experience Once no longer needed, your data is securely deleted or anonymised in accordance with Australian Privacy Principles (APPs) and record-keeping laws.Your privacy is our priority.
We operate with full transparency and compliance under the Privacy Act 1988 (Cth). For any questions, contact:
TEFUI Pty Limited ABN: 49 680 549 053
81-83 Campbell Street, Surry Hills NSW 2010
info@tefui.com

2. Data Security

Commitment to the Security and Protection of Your Personal Information We place the utmost importance on the safeguarding of your personal information. We are fully dedicated to ensuring that your data is protected against any unauthorised or accidental access, usage, sharing, destruction, or loss. We understand that in today's digital age, the security of personal information is paramount, and we take our responsibility in this regard very seriously. In order to effectively mitigate the risk of unauthorised access or disclosure of your information, we have implemented a comprehensive set of measures. These include rigorous physical, electronic, and managerial protocols that are specifically designed to secure and protect the information we collect, whether it is in digital format or on paper. Our security strategies are continually reviewed and updated to keep pace with advancements in technology and emerging security threats. Access to your personal data is strictly controlled and limited to authorised personnel only. This access is granted solely to individuals who require it to perform their job responsibilities effectively. We ensure that our team members are trained in the importance of data security and are aware of the protocols in place to protect your information. Regular audits and assessments are conducted to ensure compliance with our security policies and to identify any potential areas for improvement. Furthermore, we are committed to transparency regarding our data protection practices. We aim to keep you informed about how your personal information is being used, who has access to it, and the measures we take to ensure its security. Your trust is important to us, and we strive to maintain it by demonstrating our dedication to protecting your personal information at all times.

3. Cookies

What are Cookies?
Cookies are small data files that enable a website to collect and store a variety of information on your desktop computer, laptop, or mobile device. These cookies contain data that is unique to your web browser, allowing the website to retain your choices and preferences during your visit. It is important to note that cookies do not contain personal information that can be used to identify you. Cookies play a crucial role in providing essential features and functionalities on our website, and we utilise them to enhance your customer experience. They assist our website in recognising your device and retaining specific information about your visit, such as your preferences, settings, and usage patterns. This data is subsequently employed to personalise and improve your interactions with our site. Utilisation of Cookies We use cookies for several key purposes: 1. Research and Development:
Cookies facilitate our understanding of how our website is utilised. These cookies are instrumental in site management and encompass the recording of visitor counts and other web analytics. They enable us to refine the functionality of our website, thereby personalising your experience. 2. Measuring the Effectiveness of Marketing Communications:
We utilise cookies to assess the effectiveness of our marketing communications. For instance, they inform us whether you have opened a marketing email that we have dispatched to you. In conclusion, cookies are integral to enhancing your experience on our website, and we are committed to leveraging them responsibly to serve your needs better.

4. Third-Party Links

Occasionally, we may provide links to other websites; however, please be advised that these websites operate independently and are not governed by our oversight. Consequently, we shall not be held liable for any issues that may arise in relation to the use of your information, the content provided on those websites, or the services rendered by these entities.

We recommend that you review the privacy policies and terms and conditions of each individual website to understand how each provider may handle your information.

5. Changes to our privacy policy

We reserve the right to modify our privacy policy periodically as necessary to reflect changes in our practices or for other operational, legal, or regulatory reasons. We understand the importance of keeping our users informed about how we handle their personal information, and as such, any amendments or updates to our privacy policy will be promptly published on our official website.

This ensures that our users have continuous access to the most current version of the policy. We encourage all users to regularly visit our website to stay informed about any changes that may affect their privacy rights and how we safeguard their data. Your trust is important to us, and we are committed to maintaining transparency regarding our data practices.